Refund & Shipping Policy

Refund Policy

We strive to ensure that all of our customers are satisfied with their purchases. Please note, however, that all sales are final. We do not offer refunds on any completed transactions. Once your order has been processed, it cannot be returned or refunded.

Exceptions to this policy are only made in the event that a product arrives damaged or defective. If this happens, we will work with you to resolve the issue promptly, in accordance with our warranty and exchange policies. Please contact us immediately upon receipt of your order if you notice any damage or defects.

By completing your purchase, you confirm that you have read and agreed to these terms and conditions.

Shipping Policy

We aim to process all orders as efficiently as possible to ensure a smooth delivery experience. Below are the details regarding our shipping times:

Processing Time:
Once your order is placed, we immediately place the order with our supplier. Products typically arrive at our facility within 6-9 days. After we receive the products, we will prepare them for shipping to you.

Delivery Time:

• Within Asia: Deliveries typically take 4-10 days once the order is processed.
• Outside Asia: Deliveries to international destinations generally take between 10-20 days, depending on your location and customs processing.

If you have any concerns or questions about the status of your order, feel free to reach out to our customer service team, and we will be happy to assist you.